Here are some Frequently Asked Questions about Live Wedding Streaming, we hope you find helpful.
For which locations does LiveWeddings™ provide broadcasting services?
We are currently providing LiveWedding Streaming at most wedding destinations in Sydney Metro and Regional New South Wales. Mobile technology allows us to livestream weddings from almost anywhere. We also offer LiveWedding Streaming services outside our Sydney Metro and Regional New South Wales service area for additional fees. Please contact us to find out if we can livestream your wedding on 02 9720 0720.
How many people can log on and watch my wedding online?
LiveWeddings Streaming offers unlimited viewership with all of our packages! We have no restrictions on how many total or simultaneous viewers can view your wedding livestream. Invite as many people as you want! Additionally, your archived wedding livestream – stored at LiveWeddings.com.au for up to one year – has no limitations on simultaneous or total viewers.
How much does it cost for a wedding livestream?
Full Service LiveWedding Streaming packages start from $350. This includes having videographers and technicians from our professional and courteous staff livestream your wedding from the ceremony and/or reception location.
Who will be able to view my wedding livestream?
Anyone you invite, as long as they have a broadband Internet connection, or a mobile connection through a mobile device.
How will I invite my family and friends to watch the wedding livestream?
We will provide you with a LiveWeddings™ link to the location of your wedding livestream page after your reservation is confirmed. You can email this link to your family and friends at your convenience.
Will my online guests need any special software to view the livestream?
Just an internet connection, no other special software is required.
Will the livestream video be available online after my wedding? How long?
We record and archive your wedding livestream for online viewing up to one year. All packages include 30 days of archived availability for your wedding livestream. Additional archive lengths can be purchased.
How will my wedding livestream look and sound?
Our wedding livestreams are encoded at a broadband-quality bitrate, which means the audio and video will be great. Our staff is fully trained for professional livestreaming, ensuring a high quality experience for your online guests, and a worry-free service for you. Check our Live Weddings Gallery section to see an example of what audio and video look like during a LiveWeddings™ livestream.
How will I know how many people watched the livestream?
All packages include a report emailed to you after the wedding that show how many connections there were to your livestream. We also add online guestbook functionality to enable online guests to post comments and send their wishes.
How long can my wedding livestream be?
All packages include an unlimited livestream of the ceremony and reception. If you would like to livestream only the ceremony or only the reception we can cater for that too.
Can the wedding footage be saved in a format suitable for TV?
The raw footage of your wedding can be purchased if you wish. We will provide the raw footage to you on DVD. The footage is recorded by high-quality 3ccd digital video cameras at full high definition resolution. It is important to note that the footage is completely untouched and unedited. However, it makes great b-roll footage if you have someone putting together a wedding video for you or we can arrange for videography services and livestreaming as one package.
Should I still hire a videographer?
If you have don’t already have a videographer, we offer videography and photography services. Please ask us if you don’t already have a wedding videographer… we can put together a package for you that includes Videography, Livestreaming and photography if you wish as we are professional videographers as well.
How soon should I reserve my wedding livestream?
We ask that you contact us as soon as you’re sure you want to have your wedding livestream with LiveWeddings™. We will take reservations up until a month before the scheduled wedding date. Exceptions may be made under certain circumstances, but please try to contact us no less than one month prior to your wedding.
What are the payment options?
We require a 10% non-refundable deposit to reserve your wedding livestream. The 90% balance will be due no less than fifteen days before the date of the wedding. We accept Paypal, personal cheques and cash. There will be a $30 fee on all returned cheques.
What happens if the wedding is postponed or canceled?
If the wedding is postponed due to forces of nature (hurricanes, etc) we will attempt to reschedule for your wedding at no additional charge. If we are not able to reschedule because of a conflicting commitment, we will refund 90% of your total costs (the other 10% covers administration and your livestream page setup). Please let us know as soon as possible if you postpone your wedding.
If the wedding is postponed or rescheduled due to reasons other than forces of nature, we will attempt to reschedule your wedding for a $100 rescheduling fee. If we are not able to reschedule because of a conflicting commitment, we will refund 90% of your total costs (in other words, we keep the 10% deposit to cover administration and your livestream page setup). Please let us know as soon as possible if you postpone your wedding.
If you cancel your wedding or wedding livestream at any point, we will refund 90% of your total cost (the other 10% covers administration and your livestream page setup).
What happens if the livestream doesn’t occur for some reason? And, what is your Refund Policy?
We offer a 90% refund of total costs for any reason. If you are unhappy with our service or if we were unable to livestream your wedding for technical reasons, we will refund all payments made by you with exception to the 10% Deposit and/or Travel Fees.
How do I get started?
After we receive the email request, we will contact you to discuss your wedding. After the details are confirmed and you return the appropriate forms and contract, a 10% deposit will reserve your wedding livestream. The 90% balance will be due no less than fifteen days before the date of the wedding.
Got a question we didn’t answer here?
Contact Simon on 0431 320 253 or email us at firstname.lastname@example.org