Live Streaming FAQs
Here are some Frequently Asked Questions about Wedding Live Streaming, we hope you find helpful.
For which locations does M1Media provide live streaming services?
We are currently providing Live Wedding Streaming at most wedding destinations in Sydney Metro and Regional New South Wales, Melbourne Metro and Canberra. Mobile technology allows us to live stream weddings from almost anywhere. We also offer Live Wedding Streaming services outside our Sydney Metro and Regional New South Wales service area for additional fees. Please contact Marlene our Studio Manager to find out if we can live stream your wedding on 0411 760 614 or complete an online enquiry form.
How many people can log on and watch my wedding online?
There are no limits as to how many total or simultaneous viewers can view your wedding live stream. Invite as many people as you want! Additionally, your archived wedding live stream – stored online for up to one year – has no limitations on simultaneous or total viewers.
Do you require a table or separate area for the live streaming equipment?
No, our live streaming set up is mobile and wireless, so we don’t require an area or table for our equipment.
How much does it cost for a wedding live stream?
Full Service Wedding Streaming packages are available here. This includes having videographers and technicians from our professional and courteous staff live streaming your wedding from the ceremony and/or reception location.
Who will be able to view my wedding live stream?
Anyone you invite, as long as they have an Internet connection, or a mobile connection through a mobile device or tablet.
How will I invite my family and friends to watch the wedding live stream?
We will provide you with a Live Stream link to the location of your wedding live stream profile page after your booking is confirmed. You can email this link to your family and friends at your convenience.
Will my online guests need any special software to view the live stream?
Just an internet connection, no other special software is required.
Will the live stream video be available online after my wedding? How long?
We record and archive your wedding live stream for online viewing up to one year.
How will my wedding live stream look and sound?
Our wedding live streams are encoded at a broadband-quality bitrate, which means the audio and video will be great. Our staff members are fully trained for professional wedding live streaming, ensuring a high quality experience for your online guests, and a worry-free service for you. Check our Live Weddings Gallery section to see an example of what audio and video look like during a live stream.
How will I know how many people watched the live stream?
All packages include a live viewer count. We also add online guestbook functionality to enable online guests to post comments and send their wishes.
Can the wedding footage be saved in a format suitable for TV?
The raw footage of your wedding can be purchased and will be made available online to download. The footage is recorded by high-quality full high definition resolution. It is important to note that the footage is completely untouched and unedited. However, we offering video editing services.
We can arrange for videography services and live streaming as one package.
Should I still hire a videographer?
If you have don’t already have a videographer, we offer professional videography services. Please ask us if you don’t already have a wedding videographer… we can put together a package for you that includes Videography and Live Streaming.
How soon should I reserve my wedding livestream?
We ask that you contact us as soon as you’re sure you want to have your wedding live streamed by M1Media.
What are the payment options?
We require a 10% non-refundable deposit to reserve your wedding livestream. The 90% balance will be due before the date of the wedding. We accept EFT, personal cheques and cash.
What happens if the wedding is postponed or cancelled?
If the wedding is postponed due to forces of nature (hurricanes, etc) we will attempt to reschedule for your wedding at no additional charge. If we are not able to reschedule because of a conflicting commitment, we will refund 90% of your total costs (the other 10% covers administration and your live stream profile page setup). Please let us know as soon as possible if you postpone your wedding.
If the wedding is postponed or rescheduled due to reasons other than forces of nature, we will attempt to reschedule your wedding for a $100 rescheduling fee. If we are not able to reschedule because of a conflicting commitment, we will refund 90% of your total costs (in other words, we keep the 10% deposit to cover administration and your live stream profile page setup). Please let us know as soon as possible if you postpone your wedding.
If you cancel your wedding or wedding live stream at any point, we will refund 50% of your total cost (the other 10% covers administration and your livestream page setup).
What happens if the livestream doesn’t occur for some reason? And, what is your Refund Policy?
We offer a 50% refund of total costs for any reason. If you are unhappy with our service or if we were unable to live stream your wedding for technical reasons, we will refund all payments made by you with exception to the 10% Deposit and/or Travel Fees.
How do I get started?
After we receive the online enquiry, we will contact you to discuss your wedding. After the details are confirmed and you return the booking form, a 10% deposit will reserve your wedding live stream. The 90% balance will due before the date of the wedding or event.